Resolved -
This incident has been resolved.
May 4, 14:57 CEST
Identified -
The issue has been identified at the host side. The operation's team at the host are currently working on it. Rubean is on standby to assist whenever possible.
May 4, 14:20 CEST
Update -
We are continuing to investigate this issue.
May 4, 13:00 CEST
Investigating -
We detected a high amount of the failed transactions on the PROD environment. Our team is working on finding the root cause and resolution for this issue. We will follow-up with an additional information and resolution time when the issue is resolved.
May 4, 12:59 CEST